Privacy Policy
Dear users: "WikiGlobal" or "We" takes the protection of our customers' personal information and privacy very seriously, so we have developed a privacy policy that covers how we collect, store, use, share and protect customer information. This privacy policy applies to WikiGlobal services ("Platform"), including WikiGlobal applications, websites, software and related services accessed through any platform or device that links to this Privacy Policy.
Please read all the terms of this Privacy Policy carefully to confirm that you fully understand the rules for our processing of your personal information and make the choices you deem appropriate. If you disagree with any of the terms, you should immediately stop visiting our website or using the products or services we provide.
Ⅰ. What information do we collect
When you use our products and/or services, we need to collect and use your personal information, including:
1. To provide you with the basic functions of our products or services, you must authorize us to collect and use the necessary information. If you refuse to provide the corresponding information, you will not be able to use our products or services normally, and our basic business functions, including registered user services, information search and display, transactions and transaction order management, customer service, and dispute resolution, and necessary security.
2. To realize the additional functions of the products or services we provide to you, you can choose to authorize us to collect and use this information. If you refuse to provide it, you will not be able to use the relevant additional functions or achieve the functional effects we intend to achieve, but it will not affect your normal use of the basic functions of our products or services.
You understand and agree to this.
When you create an account, submit feedback, contact us directly, or otherwise use the Platform, you may provide some or all of the following information:
Information You Provide
-Basic user information: When you register as a user and use our basic services, you need to provide your user profile picture, name, gender, email address, mobile phone number, etc.
-Account information display: When you can view account-related information through the platform, You need to provide account number, password and transaction record information.
Information Collected Automatically
-Device information: When the platform is used to identify abnormal account status and understand product compatibility, you need to provide device information (including device model, operating system version, device settings, device environment, and other hardware and software feature information), device location information, IP address, request date
-Service log information: When you use our products or services through our websites or applications, we will automatically collect detailed information about your use of our services and save it as service logs, including browsing, click-to-view, search, favorites, records, transactions, information, as well as IP address, browser type, telecom operator, language used, access date and time.
Partnered third-party SDK service providers
When you use features in the WikiGlobal app provided by third parties, we may integrate software development kits (SDKs) from these third parties to enable the relevant functionality. In such cases, the third-party SDK service providers may collect your personal information. We will exercise due diligence and conduct strict security monitoring of the aforementioned third-party SDKs to ensure the security of your personal information.
A. When you visit in-app pages, the AppsFlyer SDK collects the following information to analyze user behavior in order to provide better products and services for users.
1. App activity information: tap counts, in-app search history, installed apps, other user-generated content, and other actions.
2. App info and performance：Diagnostics、Other app performance data，Launch time or battery levels may be received for fraud detection purposes
3. Location Info：Approximate Location，Approximate Location: Yes, the IP address is received and mapped to a region/city level.
4. Equipment information: Device or other identifiers (for example, IMEI, MAC, and Ad ID)
B. When you use the login/registration feature to verify CAPTCHA, the GeeTest SDK passively collects the following information.
1. Device Information: Operation system, device model, device brand, device screen size, IDFA, IMEI, AndroidID, IDFV, and location information, etc.
2. Device Environment Information: jailbreaking identification, emulator identification, debugging identification, etc.
3. Other Information: Installation package name, and more.
C. When you use third-party login and share app features, MOB Share SDK collects and uses relevant personal information of your end users
1. System operation information, social platform OpenID (third-party account), application list information
Ⅱ. How do we use your information
(a) to perform contractual obligations or to fulfill our obligations in the course of or in connection with our provision of products and/or services you have requested;
(b) confirm your identity;
(c) respond to, process, and assess inquiries, requests, applications, complaints, space requests, and feedback;
(d) administering your relationship with us;
(e) send you marketing information, including but not limited to surveys and questionnaires about our products or services;
(f) comply with any applicable laws, regulations, codes of practice, guidelines, instructions, or rules, or assist any governmental and/or regulatory authorities with enforcement and investigations;
(g) any other purpose for which you provide the information;
(h) provide information to any affiliated third parties, including our third-party service providers and agents, and relevant governmental and/or regulatory authorities, including in European or EU jurisdictions, for the purposes set out above in this section.
(i) any other incidental commercial purposes related or associated with the above;
(j) update, correct errors, manage and improve the features and functionality of our applications and related services;
(k) Analyze the performance of the Application by collecting statistical data.
The purposes set out above may continue to apply for a reasonable period even if your relationship with us (for example, under a contract) ends or changes in any way (including, where applicable, to allow us to enforce our rights under our contract with you or for other lawful purposes).
In addition to the specific purposes for which we may process the personal data you provide in this section, we may also process your data where the processing is necessary for compliance with our legal obligations, or to protect your vital interests or the vital interests of another person.
We work with companies that provide services on our behalf to handle information processing and delivery, publish application information, deliver content and services available through the application and our website services, or perform statistical analysis using the application and the above services. These service providers will be given limited access to information that is reasonably necessary to provide the services, and we will also require these third parties to abide by this privacy policy or operate under a similar privacy policy.
We do not sell, rent, lease, or distribute our mailing lists for free to third parties.
When you voluntarily disclose personal information in your profile, on forums, and in online comments in forum/chat areas, this information becomes publicly visible and can be seen by other users. Forums, chats, and other areas of our application user communities (areas accessible through our websites and applications) are public. In these areas, you should not disclose information that could be used to identify you or anyone else. We are not responsible for the security and protection of personal information you disclose in these areas.
Ⅲ. How do we store and protect your personal information
We strive to ensure that the information provided to us is protected, both during transmission and once we receive it. We will use appropriate administrative, technical, and physical safeguards to protect personal data from accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure and access, misuse, and any other unlawful form of processing of personal data. This includes, for example, firewalls, password protection, and other access and authorization controls.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, destroyed, altered, or disclosed by a breach of any of our physical, technical, or managerial security measures. If you believe your data has been compromised, please contact us.
Ⅳ. Summary of device permission calls
In the process of providing services, we will call upon your main device permissions, which are summarized as follows.
You can choose to turn off some or all permissions in the device's settings. The way permissions are displayed and turned off may vary on different devices. Please refer to the device and system developer's instructions or guidelines for details:
| Device permissions | Permission Name | Corresponding business functions | Functional location description | Functional scenario description | Can it be closed? |
|---|---|---|---|---|---|
| Network permissions | android.permission.INTERNET | 1. Access the application | Accessing the app: Pop-up window when accessing the app for the first time | Enable network traffic usage function to read and update in real time | Yes, but after closing the app, the app content cannot be read and updated in real time, and the app cannot be used normally. |
| Advertising permissions | com.google.android.gms.permission.AD_ID | 1.Advertisement | Homepage pop-up | Ad push | Yes, after closing it, it will only affect the corresponding function and will not affect other functions of the APP |
Ⅴ. Third-party plug-in (SDK) management
1. Geetest SDK
Personal information involved: mobile phone number, operating entity
Purpose of use: Provide traffic security protection, behavioral verification of human-machine identification, resist machine traffic attacks, optimize user experience, reduce business losses caused by malicious traffic, and reduce the number of users lost due to cumbersome verification methods.
Usage scenario: SMS verification code confirmation
Partner entity: WUHAN JIYI NETWORK TECHNOLOGY CO., LTD.
Collection method: SDK collection
Partner's official website link: https://www.geetest.com/
Partner privacy policy: https://www.geetest.com/Private
2. MOB-Share SDK
Involving personal information: system operation information, social platform OpenID (third-party account), application list information
Purpose of use: To ensure compatibility habits of ShareSDK products and/or services on different devices, to provide social sharing services, and to activate social platform apps on end-user devices for third-party login and social sharing
Usage scenario: Third party login and app sharing
Partner entity: Shanghai Zhangzhitao Information Technology Co., Ltd
Collection method: SDK collection
Partner's official website link:https://www.mob.com/
Partner privacy policy:https://www.mob.com/wiki/detailed?wiki=638&id=14
3. AppsFlyer SDK
Maven ID: com.appsflyer:af-android-sdk
Maven Repository:Maven Central
Personal information involved: Operation records
Purpose of use: Page visits and clicks within the app
Usage scenarios: In-app button clicks, content searches
Partner entity: AppsFlyer
Collection method: SDK collection
Partner official website link: https://www.appsflyer.com/
Partner privacy policy: https://www.appsflyer.com/legal/privacy-policy/
Ⅵ. How do we use cookies and similar technologies
(1) If you accept cookies, WikiGlobal will set or access cookies on your computer and related mobile devices so that you can log in or use the WikiGlobal platform services or functions that rely on cookies. WikiGlobal uses cookies to provide you with more thoughtful and personalized services.
(2) You have the right to choose to accept or refuse to accept cookies. You can refuse to accept cookies by modifying your browser settings or by setting them in your mobile device. However, if you choose to refuse to accept cookies, you may not be able to log in or use the WikiGlobal platform services or features that rely on cookies.
(3) This Policy will apply to information obtained through cookies set by WikiGlobal.
Ⅶ. Minors
We recognize the importance of protecting minors' information and do not knowingly collect any personal information from minors under 18. Our website and services are intended only for adults 18 years of age and older, and WikiGlobal is not responsible for any failure to comply with this requirement.
We encourage parents and legal guardians to take appropriate steps to prevent children under the age of 18 from viewing the Site without appropriate permission.
If we become aware that we have received personal information from a visitor under the age of 18, we will delete it as quickly as possible and will not use that information.
Ⅷ. Data Security and Retention
We may retain data for different periods of time for different purposes as required by law, our legitimate interests or best business practices. Other statutory obligations, legal processes and investigations may also require the retention of certain data.
Ⅸ. How do we update our privacy policy
We reserve the right to modify and update part or all of this Privacy and Data Protection Policy at any time by publishing the new version on our website.
We encourage you to periodically review our Privacy Policy to stay informed of the latest changes.
We may notify you of changes to this policy by email or by messaging system on our website.
Ⅹ. Deleting Data and Cancelling Accounts
You can cancel your account by going to the top left corner of the APP homepage - Personal Center - Settings. It may take 30 days from the time you apply to cancel your account to the time the cancellation is completed. After the cancellation, all information in your account will be cleared.
Ⅺ. Contact Us
If you have questions about the privacy policy and data protection or how your personal information is processed or used in connection with your use of our software applications or websites, please get in touch with us (service@wikiglobal.com) . Your request must include your name and other information necessary for identification, as well as the complete processing of your request.